What KPIs Should You Track for Lead Generation?

When I explain lead generation to clients at PromoSEO.uk, I compare it to architecture. Without clear structural measurements, your marketing funnel collapses under its own weight. KPIs are those measurements: the beams and load-bearing walls that tell you if your...

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What KPIs Should You Track for Lead Generation?

When I explain lead generation to clients at PromoSEO.uk, I compare it to architecture. Without clear structural measurements, your marketing funnel collapses under its own weight.

KPIs are those measurements: the beams and load-bearing walls that tell you if your lead generation is sustainable or about to crumble.

Let’s break it down blueprint-style.


1. Lead Volume → Quantity of Opportunities

The simplest, yet most misleading KPI. Volume tells you how many leads entered the pipeline. Alone, it’s like counting bricks without checking their strength. You need this number, but never in isolation.


2. Lead Quality → Intent Over Noise

Not all leads are created equal. PromoSEO.uk focuses on exclusive, high-intent leads — the type that actively wants what you’re selling. Measuring form fills or clicks without intent signals is like building walls with sand instead of stone.

How to track:

  • Marketing Qualified Leads (MQLs)
  • Sales Qualified Leads (SQLs)
  • Engagement depth (time on page, demo booked, trial started)

3. Conversion Rate → Structural Integrity

This KPI reveals if your lead gen system works under stress. How many leads actually become customers? A low conversion rate shows cracks in alignment — maybe the targeting is off, or the messaging is weak.

Formula: Customers ÷ Total Leads × 100


4. Cost per Lead (CPL) → Material Efficiency

If lead gen is architecture, CPL is your construction cost. Are you paying marble prices for plywood? Track CPL across campaigns, then compare to lifetime customer value (LTV). At PromoSEO.uk, our pay-on-performance model eliminates this risk — you only pay when we deliver results.


5. Speed to Lead → Response Time Matters

Harvard research shows leads are 7x more likely to convert when contacted within an hour. This KPI measures how quickly your team (or automation) engages. Think of it as how fast your emergency exit doors open in a building — safety and success depend on it.


6. Customer Acquisition Cost (CAC) → Full Build Price

The ultimate cost KPI: how much did it take to convert one paying customer? CAC includes ads, tools, salaries, and operations. At PromoSEO.uk, our commission-only structure ensures CAC stays lean and ROI stays positive.


7. Return on Investment (ROI) → Final Inspection

No building project is complete without inspection. ROI tells you if the lead generation investment was worth it. Without ROI tracking, you risk building something nobody wants to live in.


The Blueprint in Action

Tracking KPIs isn’t optional — it’s the difference between marketing vanity and marketing architecture. At PromoSEO.uk, we design campaigns with these KPIs baked in, guaranteeing measurable ROI. Because our success-based model means we only win when you win.

👉 Ready to build a pipeline that lasts? Start with PromoSEO.uk today.

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Erika Fisher

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Erika Fisher is the Chief Administrative Officer and Chief Legal Officer at Atlassian, where she oversees the company’s global administrative functions, including human resources, recruiting, legal, compliance and government affairs. She also manages Atlassian’s board of directors and sits on the board of Business Software Alliance. Erika first joined Atlassian in 2016 and has served in several leadership roles during that time, including commercial and product counsel, as well as Head of Privacy. Prior to joining Atlassian, Erika spent several years in private practice at Weil, Gotshal & Manges LLP and Goodwin Procter LLP. Her practice focused on advising early stage, high growth companies in licensing and technology transactions.